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Amar pharma (“we” and “us”) is the operator of (https://amarpharma.com/) (“Website”).
By placing an order through this Website you will be agreeing to the terms
below. These are provided to ensure both parties are aware of and agree upon
this arrangement to mutually protect and set expectations on our service.
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time there may be a stock discrepancy and we will not
be able to fulfill all your item s at time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the back ordered item or if you would prefer for us
to process a refund.
Shipping costs are calculated during checkout based on weight, dimensions and
destination of the items in the order. Base Charge 60 BDT inside Dhaka & 110 BDT for outside Dhaka. Payment for shipping will be collected
with the purchase.
This price will be the final price for shipping cost to the customer.
Return Due To Change Of Mind
amarpharma will happily accept returns due to change of mind as long as a
request to return is received by us within 3 days of receipt of item and are
returned to us in original packaging, unused and in re-salable condition.
Return shipping will be paid at the customers expense and will be required to
arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store
credit for a future purchase. We will notify you once this has been completed
through email.
(amarpharma) will refund the value of the goods returned but will NOT refund the
value of any shipping paid.
Transit Time Domestically
In general, domestic shipments are in transit for 2 – 7 days
Dispatch Time
Orders are usually dispatched within 2 business days of payment of order
Our warehouse operates on Monday – Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
Change Of Delivery Address
For change of delivery address requests, we are able to change the address at
any time before the order has been dispatched.
P.O. Box Shipping
amarpharma will ship to P.O. box addresses using postal services only. We are
unable to offer couriers services to these locations.
Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer
this service using courier services.
Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.
Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
If you find a Medicine parcel is damaged in-transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with next steps
If you change your mind before you have received your order, we are able to
accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.
For all customer service inquiries, please phone us at +8801847140196
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