The allegations made in these complaints are unverified, are never representative of all consumers’ experiences with Advantage, and could possibly get contain dated information (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“I’ve an installment plan currently have an income motivated percentage that has been build using KHESLC, they withdraw XXXX regarding my family savings thirty day period and put they into the account number XXXX and this goes on what you month and has now as XXXX of XXXX which letter I recently received XX/XX/XXXX and so i shouldn’t be inside default XXXX XXXX”
We debated they to my credit file and since I’d signed a binding agreement it mentioned that it actually was legitimate
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made https://paydayloanscalifornia.net/cities/oxnard/ back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I think this are an effective predatory financing strategy where KHESLC can increase accrued interest to the mortgage without having any training or purpose of borrower, in order to enhance their money
“I began searching calls away from Kentucky degree after my dad passed away into the XX/XX/XXXX. I eliminated the latest phone calls at first however felt like I wanted to clean up my personal borrowing from the bank thus i replied the phone. I assumed on account of my feeling immediately after dad passed, this is the mortgage I got years and years in the past. I even set up payment arrangements to your college or university so i you certainly will pay off hello. Better when i try delivering greater towards my credit report trying to find things fixed I noticed other deceptive interest to my credit file. Such as that have a couple almost every other personal cover amounts connected with my personal account. And additionally some other profile that were perhaps not exploit and possess due to the fact been eliminated as i see my personal credit report I seen the school which i to start with got the mortgage are on there and the account closed. In order I’m looking at which Kentucky advanced schooling they shows We have even generated money that we hadn’t prior. It reveals I’d the loan during the XXXX and i did maybe not rating financing off one to university into the XXXX. I additionally reached off to the college and when they eventually titled myself right back, I had an extended conversation which have hello lady about my personal account I asked this lady to deliver me the original data files of your own mortgage in which I experienced first come the mortgage for the providers. We continue to have not obtained one records via email. She as well as proceeded and on on the all the techniques We will have to read, which in turn, We informed her which had been not my personal financing. I’m not likely to spend that loan that isn’t exploit I’m taking action. I called and you may spoke with a lady towards the borrowing bureau exactly who provided me to contact all of you. Please help me to with this specific matter as it’s planning end myself out-of taking my stimuli or anything else that are from government entities such my income tax come back, ect. I really don’t owe so it mortgage, and that i is attach a copy out of dos off my personal borrowing profile. You might notice that I didn’t make this mortgage and also get a hold of other fake hobby that was into my personal membership. Thank you for the some time and I’m hoping so you’re able to pay attention to back quickly.”
